Delivery Options

We have different product and services. 

For helium balloons delivery. 

There will be $25 - $35 delivery charge for all locations. If you spend $400 and above there will be free delivery. 

The reason why balloon delivery fee are priced high it’s to make sure that the balloons going over are in top condition. And for many reasons, balloon delivery are normally deliver as close timing to the time of party. 

For flower delivery / Hot Air Balloon 

 

There will be delivery fee of $15 island-wide. Free Delivery* are entitled to order above $58 including Hot Air Balloon (CANNOT combine with helium balloons)

*Term and Condition*

Not able to combine with any helium balloon, inflated foil balloon, customised bottles or any add-ons. All these are not applicable for free delivery. 

If we find any of these items in your order, we will ask for additional $25 delivery charge for helium balloon or $15 delivery charge for non helium product like customised bottle. We will proceed with refunding of your order if there's any argument arose. 

This delivery charge is for our deliveryman to deliver to you safely. We are sure you don't want to risk your balloons to deliver deflated right? Please do understand, this is an on demand delivery service and it's island wide. (Excluding TUAS) 

 

 

Please select the appropriate delivery method for your item. 

 

Our delivery timing is 

1st slot: 9am-1pm

2nd slot:1pm-5pm

3rd slot: 5pm-9pm

Strictly no selecting of specific time delivery , eg 12pm SHARP or send early in the morning. As we give our deliveryman all the delivery items and let him sort out the delivery route by himself. He will go to the location within the time slot. We are not able to accomodate all that request especially in the morning/peak period. 

Do not state as early as possible in the time slot and expect that we can send it at 8am. Please DO contact 81576661 for any time slot delivery/specific time delivery, there will be additional delivery charges incur. 

For all orders, please only have one point of contact (The Buyer) at any point of time, this is to avoid any miscommunication or misunderstanding. 

The point of contact for delivery can be different but we won't directly liaise with the person unless it is the buyer themselves. 

 

Failed Delivery

Failed delivery means the contact number that was provided is invalid/uncontactable. The driver is unable to locate the address given. For example, the wrong postal code/full address. 

None of the contact numbers given picked up the call. There will only be 15 mins grace period for the driver to wait. (Except for all hospitals, hotels, and especially for MBS). 

If you type in the wrong address it is the buyer's own responsibility to let us know that is the wrong address and let us know the correct one. 

By default, we will only follow the address that is typed in the Shipping Address which you can locate upon checkout. Any addresses that are not typed in the Shipping Address will be ignored. For eg, (DO NOT type in the Self Collection/Delivery column as that's for our reference on the mode do you want, DO NOT type in the seller note any addresses too) 

Failed delivery/ re-delivery fee will incur an additional $15 delivery charge.

In any circumstances, the case is not the fault of our company. We will not be responsible to redeliver it for you for free. You will need to top up any amount that's applicable. We will do our due diligence to check whether is it our fault or the driver's fault for the delivery. If it is our fault, we will do the necessary to arrange for the delivery. 

You will also need to check through and make sure everything is correct so that the delivery will be smooth and up to your standard. 

The delivery fee that you pay is only for one location. 

 

Self collection (By Appointment ONLY) will be free @ 

18 Sin Ming Ln, #08-16, Midview City, Singapore 573960 - Take Lift From Sub Lobby 26